Why am I being asked to authorize my order?

Detailed personal information may be required to authorize your order. If you have been asked to authorize your order it has been randomly selected and placed on hold by our fraud prevention team for further verification. It is our responsibility to protect our shoppers from any unwanted billings. If the Read more…

When will I be charged?

Money will be taken immediately once it is authorized. An email will be sent to you to confirm your order. But if your card is not authorized or is under the status of pre-authorization, payment will not be taken. You may contact your bank or card issuer to authorize the Read more…

What currencies do your accept for payment?

We accept the following currencies: US Dollar, Euro, Pound Sterling, Norwegian Krone, Australian Dollar, Switzerland Francs, Canadian Dollar, Swedish Krona, Brazil Reais, Polish Zloty, Russian Ruble, Mexican Peso, Danish Krona, Argentine Peso, Saudi Arabian Riyal, Japanese Yen, Hongkong Dollar, Singapore Dollar.

Why was my payment declined?

Currently, we accept Visa, MasterCard, American Express, Apple Pay, and Maestro etc.. If you have trouble paying via credit card: Please check the details of your card info to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well Read more…