How do I return an item?

You may request a return within 7 days after placing an order. Please sign in to your Beyondshoping account and go to the view detail page on “My Orders” page. Then you can click on the “Return Items” button for each item you would like to return and click “submit”. Read more…

Which items cannot be returned or refunded?

1. You have 14 days to decide if an item is right for you, if not, you can certainly come to us within 14 days of receipt. 2. The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets Read more…

Why was my package returned?

There are multiple reasons your package might have been returned to us. 1. Wrong or incomplete address 2. Invalid phone number 3. Unable to deliver Please contact the shipping company for more information or you may submit a ticket so that we may assist you better.