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We recommend tracking your return using the information provided by your carrier to ensure it has been delivered to Beyondshoping.

Please allow us up to 2 weeks to process your request from the time you mailed it back.

We will send you a return confirmation email once we have received the return, you can also check to see if we’ve processed your return/exchange by viewing your online order history.

Once your return has been processed, it may take 3-5 business days (up to 30 business days for International cards) for your refund to post to your account; 1-2 billing cycles to reflect on your card statement.

If it has been longer than 14 days since your package was received at our facility and you have not received a confirmation email, please contact us right away.

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