1.all the dresses we made will be a little different from the original picture you see on the website , and the size will be more or less big or small between 1 to 3 cm . 2.The lowest value will be remarked on the package, But we can not control tax. Please understand if customs charges tax. wish you can first know of this ,such as UK,Canada,Brazil,Mexico,France … 3.When you have placed the order ,our processing time is 15-25 days ,if you are urgent ,you may pay extra for rush fee ,wish you can understand. 4.If your size is plus size 18W ,20W,22W,24W,26W,we will charge you some more usd.
5. If you like any other color or need any other size , you can contact with us ! Attention: If you are from BRAZIL, please give us your CPF in the message box when paying, without it, we can not post the parcel. thanks for your understanding!
Custom Made Size :
If you need custom-made size, please refer to our measurement description in the above, then give us your measurement as follows in CM or INCH:
4. Hollow to floor: _______
Hollow to Floor
Plus Size Chart
Hollow to Floor
Q: Can I return or cancel the dress if I change my mind?
A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means our cancellation and return policy is stricter than other items, so it's important to order carefully.
Q: Can I order this dress in a different style/fabric/length?
A: Each dress is carefully tailored to match exactly what you see in the photo, and unfortunately we are unable to modify the style, length or material in any way.
Q: Will my dress exactly match the color I see on your website?
A: There might be a slight difference between the actual dress’s color and what you see in the photo depending on your computer monitor’s display settings.
We do our best to serve our each customer the best that we can. We will refund you for items returned within 7 days of you receiving them, if it is the seller's fault. A full refund will be given if items are returned in their original condition. Merchandise which is damaged or missing components is not refundable. Buyers are responsible for return shipping with proper packaging. On receiving items, we will refund you immediately.
We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year. ***** Buyers are only responsible for the return shipping fees for warranty items.(In most cases, buyer will only have to return the problem components rather than the entire package.). Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
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2, 4, 6, 8, 10, 12, 14, 16, 16W, Custom Size
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The below size chart is to be used as a guide only. Style and fabric can affect how a garment fits. They are based on approximate body measurements and do not provide the actual sizing of a garment. It is highly recommended that whenever possible you get a qualified seamstress to measure your dress size. You’d better get someone else to measure for you because of the inaccuracy of self-measuring. Measure with undergarments is similar to those you will wear with your dress; please keep in mind do not measure over other clothing.
How to Measure:
Bust: Measure under your arms and around the fullest part of your bust.
Waist: Measure around your natural waistline, keeping the tape comfortably loose.
Hips: With your feet together, measure around the fullest part of your hips about 8″ below your waist.
According to the different dress style,approx.8cm-13cm (3.15inch-5.12inch) the additional length will be reserved for making a good fit dress for you.
If your measurements fall between two size ranges, we suggest you order the larger size.
Custom Tailored: All wedding and formal dresses are customizations, though we also offer a range of sizes from 2-26W. Wedding dresses can be tailored in ivory, white, champagne, and pink, while there are also several color options for formal dresses.
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Preparing Time : We will send the normal items within 1-3 days (working days refers to the time needed for the preparation of order item(s) before shipping) after your payment is received according to our numerous orders every day.
Shipping Time:This refers to the time it takes for items to be shipped from our warehouse to the destination.
At the moment, we havewarehouses in the United States, Europe & China. Items will be shipped from the nearest facility where they are in stock. Products will be sent as per the principle of proximity.
Receiving = Processing (around 1-3 business days) + Free shipping (around 11-20 business days) || Express shipping (around 5-8 business days)
Receiving = Tailoring (around 10-15 business days) + Free shipping (around 11-20 business days) || Express shipping (around 5-8 business days)
Note : All weddings and Special occasional dresses are Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
Shipping Options :
In general, we will send these items to you via Standard Shipping || Registered Air Mail. It needs takes about 11 -20 days to your country, If you are anxious to get it, please choose Express shipping way.
Currently, we are offering the fast shipping method like DHL, EMS, FedEx, TNT or UPS, etc..via these ways, you can get the item within about 5-12 business days, but you need to pay for the freight.
FREE Shipping(11-20 Days)
Calculate by system
Delivery Time :Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. In consideration of our customers’ benefit, we are forced to ship your order(s) by regular FREE standard shipping mail. Once a package has left our warehouse we have very little control over it. Please understand, we can’t guarantee estimated delivery time. Beyondshoping is not responsible for any delays caused by the carrier, especially during high-volume periods. We sincerely apologize for any inconvenience this may cause you.
**Delivery times are estimates and commence from the date of shipping, rather than the date of an order, and can take longer than expected due to the invalid address, customs clearance procedures or other causes.
1. All of our products will be checked one by one before sending out. In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one. In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
2. We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you buy. While every step has been taken to ensure that we ship out the correct item, there will be occasions when you receive items that are different from the description. In such a case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
3. The buyer should check the package once receiving it. If it is damaged during freight, please refuse to sign for it and get in touch with us on time.
1. Please leave positive feedback with 5 stars when you satisfied the item and our Service.
2. Please contact us before you leave negative feedback if you’re not satisfied. We always solve the problems for the buyer by friendly.