(1)Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
(2)Please be aware that due to the nature of the handwork required, the finished gown may vary approximately 1" in either direction of specified measurements.
(3)Before ordering, please read this listing carefully and ask all your questions. To send an email, please click on the link, "Ask seller a question" at the top right hand corner of this listing. We will answer your questions within 24-48 hours. If you do not receive a reply please resend your email.
(4)Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer`s responsibility.
(5)The offer is not including any accessories like veil, petticoat, gloves, etc without special notice.
(6)We ship the item according to your paypal shipping address . if you need change , please contact us .
Your satisfaction is our goal. We will try our best to provide the perfect item for you. However, in the case of any issue, we will sort it out for you.
(1)We offer refund for the reported faulty item (include photographs and write the reason you want to return) .If we accept your request, the item should be returned within 7 days from it was received. We will refund you upon receipt of the item in original condition (unworn, with tags on).
Regret that shipping cost is non-refundable and the buyer is responsible for the return shipping fee.
(2)For the item made to measure,we can't do refund as it has been specially made based on your measurement.Therefore,it is important provide us the corrective measurement.
We try to deliver a great experience to you. We would appreciate your giving us five stars on all four Detailed Seller Ratings (DSR) and positive feedback.
If you are unhappy with your purchase for any reason, please give us a chance to resolve your concerns before leaving feedback. We will response you as quickly as possible.
Overall, we take the full responsibility to any issues from you regarding of the purchased item. Your 100% satisfaction is guaranteed.
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